Skills-based hiring and flexibility redefine Singapore’s recruitment landscape

Employers adapt to evolving workforce needs with technology and inclusivity.

Singapore’s labor market is evolving rapidly, with total employment growing by 24,100 in the third quarter, according to the Ministry of Manpower’s recent data. This shift reflects significant changes in how employers approach recruitment and how job seekers evaluate opportunities.  

The shift toward skills-based hiring is becoming a focal point for employers, according to Kirsty Poltock, Director at Robert Walters Singapore. “Traditionally, it was more around credential-based modeling, and now what we're seeing is a more skills-based focus,” she said.  

Poltock noted that problem-solving and critical thinking skills, along with innovation, resilience, and self-motivation, are now prioritised in hiring decisions.  

“Employees are taking an increasingly positive focus on work-life, balancing flexible work arrangements, and trying to balance that with their personal interests,” Poltock explained.  

Juairi Jaafar, General Manager at Jobstreet Express, added that flexibility is particularly vital in Singapore’s ageing workforce and among younger candidates exploring varied roles. “If you were previously promoting an eight-hour shift, you probably need to consider some of your roles to be more four-hour or six-hour shifts,” he suggested.  

Employers must explore alternative recruitment methods to reach diverse candidates. “If you're currently using traditional ways of recruitment… you definitely want to explore alternative methods,” said Jaafar. This includes adopting mobile-first strategies to attract job seekers who increasingly rely on mobile devices.  

Poltock pointed to technology as a game changer for efficiency in recruitment. “AI-powered tools to help automate screening of resumes and applications will definitely save time and resources,” she said. Tools such as skills assessments and online tests are also crucial for aligning candidates with the right roles.  

As recruitment shifts online, scams and fraud have become an issue. Jaafar observed that candidates are becoming more cautious. “There’s a lot more need, both on the candidates and applicants looking for a job, as well as the hires making sure that the issues of scams and fake situations are minimized as much as possible,” he said.